Your Neighbourhood. Your Exclusive Benefits.

General Terms & Conditions:

• SIMBA Telecom Pte. Ltd. ("SIMBA") is the organiser of this Promotion – SIMBA Neighbourhood Exclusive 2026 Campaign (the "Promotion").
• By participating in this Promotion, you confirm that you have read and understood these T&Cs and that you agree to be bound by them. Any breach of these T&Cs will result in the disqualification of your participation and the forfeiture of any prize that you may have been awarded.
• All promotions are valid only within the promotional period as stated for each specific offer.
• Free gifts, promotional discounts, and other promotional items are available for a limited time only as specified during the event, first-come-first-served, while stocks last and are non-transferable, non-refundable, and cannot be exchanged for cash or other products unless otherwise stated.
• SIMBA reserves the right to vary, amend substitute, or withdraw any promotion, including to shorten or lengthen the Promotion Period, at its sole discretion without prior notice.
• No third-party entries and/or bulk entries are eligible for participation. SIMBA reserves the right to disqualify any actual or suspected third-party entries and/or bulk entries.
• SIMBA may at any time and in its absolute discretion decide on or vary the eligibility requirements for participation in this Promotion.
• SIMBA reserves the right to verify the eligibility of each participant and may require such information as it considers reasonably necessary for the purpose of verifying the eligibility of an entry. Any prizes that are won by a participant may be withheld until and unless SIMBA is satisfied with the verification.
• For promotions involving crediting of bonus SIMBA credits, SIMBA credits can only be credited into a SIMBA wallet of a SIMBA phone number with an active subscription. If the credit is made to a SIMBA wallet of an inactive SIMBA phone number, such credit will be forfeited immediately, and the customer agrees to the forfeiture without recourse.

SIMBA Broadband - New Sign-up Promotion for 2-year Premium Huawei WiFi Mesh System plan

• This Promotion shall begin from 4 November 00:00 hours to 15 November 2026 23:59 hours, GMT+8 ("Promotion Period"), and can be redeemed exclusively at simba.sg/broadband or participating outlets.
• Subscribers who sign up for a new 2-year Premium Huawei WiFi Mesh System plan can redeem an additional Huawei OptiXstar WiFi 7 2.5G Router without extra charge, or choose to upgrade the Huawei OptiXstar WiFi 7 2.5G Router to a Huawei OptiXstar WiFi 7 10G Router with an additional payment of $300.00 (inclusive of GST).
• This promotion is applicable to new registrations to service addresses with postal code prefixes starting with: 52 & 65.
• This promotion cannot be combined or stacked with any other promotion, unless otherwise stated.
• This promotional discount is applicable on a "per sign-up" basis and is not transferable, refundable or exchangeable for cash.
• Other terms and conditions apply. Please refer to broadband terms page for SIMBA Broadband 10Gbps Terms.

SIMBA Rewards Passport Lucky Draw ("Lucky Draw")

• The Lucky Draw shall be held on 8 December 2026 ("Lucky Draw Period").
• Lucky Draw Eligibility
  • To qualify for the Lucky Draw, participants must:
    • Be at least 16 years old at the start of the Lucky Draw Period; and
    • Complete the Online Lucky Draw Form
  • Eligible subscribers who complete a successful new broadband sign-up from 4 to 15 November 2026, whether online at SIMBA.sg/broadband or at a participating outlet, will receive five (5) additional entries into the associated Lucky Draw. The additional entries will be awarded only upon successful verification of the broadband sign-up and are subject to the terms & conditions of the Lucky Draw.
  • This promotion is applicable to new registrations to service addresses with postal code prefixes starting with: 52 & 65.
  • Each participant may submit only one (1) Online Lucky Draw Form. Multiple submissions by the same participant will be treated as duplicate entries and only the first valid submission will be counted.
  • 60 winners will be chosen randomly at the lucky draw. For avoidance of doubt, the eligibility of all entries and awards are determined in SIMBA's sole decision, which shall be final and conclusive.
  • The winners will be announced on SIMBA's Instagram and Facebook accounts by 11 December 2026, 16:00 hours.
  • The drawing of the winners will be done at SIMBA's Office at 1 Kaki Bukit View, #02-10, Techview, Singapore 415941, on 8 December 2026, at 14:00 hours ("Lucky Draw Period").
  • All winners of the Lucky Draw will be contacted by SIMBA through both Phone call and SMS, and the winner must provide identification verification details as required by SIMBA in its absolute discretion for its review before awarding the prize.
  • In the event any winner is not contactable within 2 weeks, SIMBA may redraw for another winner or donate the unclaimed prize(s) as stated below, at SIMBA's absolute discretion.
• Lucky Draw Prizes
  • There will be a total of sixty (60) winners for the following Prizes ("Prizes") with a total value of $9,982, split equally between the 2 draws:
    • 24 X Huawei 2.5G Router
    • 2 X Huawei FreeClip 2
    • 2 X Happie Vitamin C Shower Filter (Set of 3)
    • 4 X Huawei Watch Fit5
    • 2 X A Pair of Skechers Shoes
    • 8 X Huawei Band 11 Aluminium Body
    • 2 X $50 Takashimaya Voucher
    • 4 x JCD Shaw Gift Voucher
    • 2 x $20 NTUC Voucher
    • 6 x $10 NTUC Voucher
    • 4 x $5 Sheng Siong Voucher
  • SIMBA reserves the right to redistribute any unclaimed Prizes to other participants or to donate any unclaimed Prizes to the Community Chest or any other approved charitable organization as solely determined by SIMBA.
  • The Prizes, or any part thereof, shall not be transferable, exchangeable, redeemable or substituted for cash or other benefits.
  • If there are circumstances that are beyond SIMBA's control which result in the unavailability or unfeasibility of any Prize, SIMBA reserves the right to replace that Prize with any other item of similar value without prior notice and liability.
• Collection
  • Upon the verification of each winner's identity, SIMBA will send an SMS to the number that was entered in the online lucky draw form.
  • Prize collection will be at SIMBA's Office at 1 Kaki Bukit View, #02-10, Techview, Singapore 415941. Winners must bring along their NRIC, Passport, or any other identification document for verification. A winner may authorise a representative to collect on his/her behalf and the representative must provide their full details before collection. Prizes cannot be mailed or delivered to winners.
  • If a Winner fails to collect the Prize within one (1) month upon verification of winner's identity, the Winner shall be deemed to have forfeited the Prize. No further correspondence will be given or entertained under any circumstances. In such an event, SIMBA management shall be entitled to select another winner.
  • In the event that the prize incurs any tax liability, the winner of the Prize shall be liable for the payment of such tax.

Personal Data

• SIMBA will need to collect and use participants' personal data, as well as disclose their personal data to its partners, to facilitate their participation in this Lucky Draw. Such personal data may include without limitation a participant's name, contact number, email address, personal identification or passport number, as well as his or her pictures, photographs or likeness.
• Furthermore, the Participants consent and authorise SIMBA and its partners the right to use the names, pictures, photographs or likeness of any participant or winner in their marketing, publicity or promotional materials at their sole discretion without notice to the participant or Winner for marketing, publicity or promotional activities without any further compensation (where not prohibited by law).
• By participating in this Lucky Draw, participants consent to SIMBA's and SIMBA's partners' collection, use and disclosure of participants' personal data for the purposes and in the manner described above and is subject to SIMBA's Data Protection Notice and Standard Terms and Conditions.

Others

• SIMBA's decisions on the Lucky Draw and/or its winners shall be final and no correspondence will be entertained under any circumstances. In the event of a dispute, an individual's entitlement to participate in the lucky draw and a participant's entitlement to the Prizes SIMBA shall have the absolute discretion to review and award the Prizes.
• SIMBA makes no warranty, assurances or guarantees as to the Prizes and shall not be responsible to any Winner or any person for the Prizes, including but not limited to the redemption and use of the Prizes and the specifications, defects or non-performance in the Prizes. Any issue faced with the Prizes shall be resolved directly with the merchant, provider or supplier of the Prizes.
• SIMBA shall not be liable to any Winner or any person for damages, losses, costs or expenses, including but not limited to special, incidental, indirect, consequential, punitive, lost profits, revenue, business or anticipated savings suffered or incurred by any Winner or any person arising out of or in connection with the redemption and use of any Prize.
• To the extent permissible by law, customers who participate in the Lucky Draw, Campaigns, or any of the Promotions ("Participants") (including their heirs, parents, legal guardians, executor, and/or administrators) shall hold harmless and indemnify SIMBA and the SIMBA's agents against any and all liabilities, losses, damages, claims, injury, actions, proceedings, expenses and costs which may result in relation to the Lucky Draw or the Prizes.
• All intellectual property contained in any of the materials related or used in connection with this Lucky Draw including the prizes, are the property of their respective owners. SIMBA and its affiliates and its contractors are not affiliated with, or endorsed or sponsored by such owners and their relevant affiliates. By participating in this Lucky Draw, you grant SIMBA a non-exclusive, fully paid and royalty-free worldwide, limited license to use, modify, delete from, add to, publicly perform, publicly display, reproduce and translate such your entry.
• SIMBA reserves the right to change, suspend or terminate this Lucky Draw, or amend any of these terms and conditions at any time, without notice and liability. Participation in this Lucky Draw and continued use of SIMBA products and services will constitute acceptance of these terms and conditions and any amendments thereof.
• These terms and conditions shall be governed by the laws of Singapore. Where a dispute arises from the lucky draw or this T&C, both SIMBA and the participant will use all reasonable endeavors to amicably resolve any disputes within 30 days. If the dispute is not resolved, the courts of Singapore shall have exclusive jurisdiction to settle any dispute arising out of or in connection with this Lucky Draw or this T&C.